Flight Cancellation: Your Step-by-Step Guide

1. 1

   Confirm Cancellation

   10 min

   Verify the cancellation status directly with the airline via their app, website, or airport staff as soon as possible.

2. 2

   Explore Rebooking

   30 min - 2 hrs

   Contact the airline immediately to find alternative flights; check their app or speak to an agent for options.

3. 3

   Claim Assistance

   15 min - 1 hr

   Request meals, refreshments, and accommodation if an overnight stay is required, as per your passenger rights.

4. 4

   Understand Your Rights

   20 min

   Familiarize yourself with passenger rights regarding delays and cancellations in your region (e.g., EU261, DOT rules).

5. 5

   Submit Compensation Claim

   30 min

   File a formal compensation claim with the airline, providing all necessary flight details and supporting documentation.

6. 6

   Follow Up Regularly

   1 week - 3 months

   Keep records of all communication and follow up with the airline until your rebooking or compensation is fully resolved.